Change Automation Intelligence

IT-Conductor ChAI™ streamlines change management with our automation solution, designed to simplify the end-to-end execution of change requests. With real-time monitoring, intelligent insights, and automated workflows, you can achieve complete control and transparency throughout the entire change process.

Available on AWS Marketplace.

Change Automation Intelligence

Streamline SAP transport management with IT-Conductor ChAI for faster workflows, reduced risks, and complete change visibility. Learn More →

Initiate Change Requests in Minutes through Service Catalog

Effortlessly raise change requests through the Service Catalog, designed to streamline your processes. Whether triggering automated workflows or executing single activities like scripts, ChAI ensures fast, accurate, and efficient change management tailored to your needs.

Service Catalog
Patch Suse OS Kernel Wizard

Simplify Standard Changes with Configuration Wizards

Leverage a rich library of pre-defined processes with configuration wizards that turn user input straight into action. Ideal for standard changes, these wizards bring true standardization, ensuring every change is consistent and streamlined.

Intelligent Automation for End-to-End Change Management Processes

Streamline complex change requests with our highly customizable workflow orchestration tool. From initiating requests to notifying stakeholders, ChAI lets you cover the entire change management process, ensuring effective and efficient implementation of changes.

workflow-orchestration-process-composer
IT-Conductor ChAI now available on AWS Marketplace

IT-Conductor ChAI™ Now Available on AWS Marketplace

With IT-Conductor ChAI, AWS customers can now automate their SAP transport management process while leveraging the cloud’s scalability, security, and automation benefits. By orchestrating SAP change workflows, ChAI minimizes manual effort by up to 50%, reducing errors and accelerating deployment cycles.

Read more

Change Management Overview for Modern Organizations

Change Management Overview for Modern Organizations

For modern organizations, IT departments are under constant pressure to implement changes—whether it's deploying new software, upgrading infrastructure, applying security patches, or transitioning to cloud solutions. Without a structured change management approach, these initiatives can result in system failures, security vulnerabilities, and, worst of all, escalate into major incidents that could potentially lead to costly downtime.

Read more

Watch IT-Conductor ChAI™ in Action


Change Automation Intelligence for SAP Transport Management

In large-scale SAP implementations with hundreds or thousands of transport requests, errors are inevitable, leading to incorrect object versions and potential defects in production. These mistakes can cause delays, extra costs, and jeopardize project success.

Implementing reliable process automation for transport management is essential to mitigate these risks. Automation ensures accurate management and seamless import of code and configuration changes, reducing errors and optimizing efficiency.

sap-transport-automation-header-graphic
How to Build a Successful Change Management Strategy

How to Build a Successful Change Management Strategy

Change is an unavoidable reality. Organizations must adapt to survive and thrive, whether driven by technological advances, shifting market dynamics, or evolving customer expectations. Yet, managing change is no easy task. Research indicates that many change initiatives fail due to inadequate planning, lack of clear strategies, and poor execution.

Read more

The Role of Automation in Change Management

The Role of Automation in Change Management

Modern IT environments are constantly driven by new business requirements, security updates, evolving technologies, and business demands. Managing these changes efficiently while minimizing errors and maintaining compliance can be a significant challenge. Here is where automation steps come into play. Forrester highlights the need for modernizing change management practices in response to agile and DevOps trends.

Read more

change-management-devops-integration-itconductor

Integrate Change Management into DevOps & CI/CD Pipelines

Modern IT organizations strive to accelerate software and infrastructure changes while ensuring stability, security, and compliance. This demand has led to the widespread adoption of DevOps practices centered on automation, continuous integration, and continuous delivery (CI/CD).

Read more

Trusted by Leading Brands Worldwide

itconductor-customer-logos
Testimonial
This tool has drastically improved the time it takes to get changes tested by the off-shore team.
- Sr. IT Manager, SAP Development, Company Confidential

Frequently Asked Questions

Change automation in IT operations is the practice of automating the planning, approval, execution, and tracking of IT system changes. Instead of relying on manual steps, change automation ensures that updates, such as system configurations, deployments, or transport requests, are performed consistently, securely, and efficiently across environments.

By automating these processes, organizations can reduce human errors, improve compliance, accelerate delivery, and maintain full visibility over all IT changes.

Automating change management helps organizations reduce errors, speed up deployments, and maintain consistency across IT systems. It ensures that changes are executed according to policies, tracked for compliance, and fully auditable, which minimizes operational risk and improves overall IT service reliability.

Changes that are repetitive, rule-based, and high-volume are ideal candidates for automation. Examples include system configurations, SAP transport requests, user account provisioning, software deployments, and routine maintenance tasks.

Start by analyzing your change logs to identify tasks that are time-consuming, prone to error, or require multiple approvals, then prioritize them for automation to maximize efficiency and reduce risk.

Yes. Modern change automation solutions can incorporate approval workflows, conditional logic, and exception handling to ensure changes are executed safely. For example, automated processes can pause for managerial approval, route exceptions for review, or trigger alternative actions if a step fails, maintaining compliance and minimizing risk while still streamlining operations.

Transitioning to automated change management can present challenges such as resistance to change from staff, aligning automation with existing processes, ensuring proper approvals and compliance, and integrating with multiple IT systems. Other considerations include defining exception handling, maintaining auditability, and ensuring adequate testing to prevent disruptions.

Planning carefully, starting with high-impact repetitive tasks, and providing training can help smooth the transition and maximize the benefits of automation.