IT-Conductor vs. Avantra

Beyond SAP monitoring: Automate and orchestrate your entire IT landscape

Achieve end-to-end orchestration and automate complex workflows — far beyond simple task automation. IT-Conductor gives you full visibility across SAP, cloud, and hybrid environments, replacing fragmented tools with one intelligent solution.

REQUEST DEMO FREE TRIAL
IT-Conductor Default Dashboard

Does Avantra cover all your monitoring and automation needs?

Avantra provides SAP-centric monitoring, but operations that span business processes beyond SAP lack depth and visibility. Automation is largely limited to SAP-specific tasks, and its orchestration falls short of delivering real end-to-end workflow coverage across diverse, hybrid, or non-SAP landscapes.

SAP-centric environment

Can your business thrive when the rest of your environment remains unseen?

Modern organizations use multiple systems across functions, making it critical to understand how everything connects and performs as a whole. Focusing solely on SAP leaves the rest of your IT environment invisible, creating risks that could disrupt operations and impact customer experience.

Which solution best supports your business and IT environment?

IT-Conductor provides enterprise-wide observability and end-to-end orchestration, bridging the gaps left by Avantra's SAP-centric focus.

See how these two solutions compare to determine the right fit for your enterprise.

  • IT-Conductor

  • Avantra

IT-Conductor

Starts at $110 /system per month


Flexible pricing for enterprises of all sizes

CONTACT SALES

Avantra

Not Publicly Available


Avantra does not disclose pricing on its website or across public sources, offering quotes only upon request.

LEARN MORE
Architecture and Infrastructure Requirements
  • Cloud-based Service Orchestration and Automation Platform (SOAP) designed to monitor, manage, and orchestrate enterprise IT through intelligent automation
  • Agentless monitoring via reverse proxy for connectivity
  • No hardware installation required
  • AIOps platform for SAP Operations
  • Agent-based monitoring with OS-level Avantra Agents installed on every managed system
  • Avantra Server as the central data store containing all application information
Implementation and Deployment
  • Delivered as Software-as-a-Service
  • Works across hybrid/on-prem/cloud
  • Automated landscape discovery with minimal configuration using templates and wizards
  • Requires a Gateway setup to connect to IT-Conductor
  • Purpose-built for SAP operations
  • Backend components for agent connectivity, business logic, and third-party integrations
  • Gateway service for routing traffic in complex network setup
Performance Metrics and Collection Methods
  • Agentless collection via standard protocols (i.e., SNMP, WMI, JMX, JDBC, and REST APIs), with SAP ABAP metrics collected through standard SAP APIs/RFCs, including CCMS and custom function modules
  • Supports wide SAP landscapes (SAP ABAP (S/4HANA, BW/4HANA, ECC, CRM, BW, SRM, Gateway, SCM, Solman), SAP JAVA (PI/PO, Solman, Portal), BOBJ, BODS, WebDispatcher), and OS/DB components
  • Retrievers determine the method and frequency of metric collection
  • Each metric and alert has an associated class
  • Agent-based collection that requires bidirectional network access to the master server, and local storage/CPU/memory to operate
  • Supports wide SAP landscapes and underlying DB/OS components, but Avantra Agent needs an ABAP user to monitor ABAP or ABAP+Java SAP systems
  • Avantra Agent also requires SQL database user credentials for database access
Availability and Service Monitoring
  • Supports ping, logon, synthetic checks, and URL/HTTP availability monitoring for websites and service endpoints
  • Captures availability even when the managed system is offline through an external heartbeat that monitors from the outside in
  • Context-aware availability monitoring that identifies real outages while filtering minor fluctuations
  • Flexible, customer-defined availability models, including custom checks and threshold parameters
  • Supports end-to-end monitoring for services, business processes, and transactions
  • Supports transaction monitoring to test end-to-end user experience
  • Drill -down capability across hierarchical service layers for root-cause correlation and in-depth analysis
  • Adaptive monitoring that automatically correlates events across layers to reduce alert fatigue
  • Follows split monitoring approach where frequent checks for specific system conditions are reported in real-time, and daily summary for other conditions
  • Availability tracking remains independent of network interruptions due to local data collection
  • Supports custom checks, allowing monitoring of service-level availability beyond system uptime 
  • End-to-end application monitoring from an end-user perspective
  • Checks configured via monitoring parameters with parameter sets defined to enforce consistent policies across systems and groups
  • Service Level Agreements (SLA) can be defined and assigned to servers and/or SAP systems, specifying service hours and committed availability rate
  • Forecasting capability that shows the best-case uptime and remaining allowed downtime based on SLA definitions
Thresholds Management
  • Static, dynamic, and standard deviation thresholds with flexible, rule-based targeting
  • Thresholds triggered by aggregates, averages, min/max values, and intervals, with custom severity levels
  • User- or role-based overrides to influence state changes in monitored instances
  • Time-synchronized data with Health Explorer for root-cause analysis (RCA) and troubleshooting
  • Thresholds defined via monitoring parameters for Warning or Critical system conditions, and configurable per system or applied across groups via parameter sets
  • Custom thresholds supported for user-defined checks or system-specific requirements
  • Dynamic, rule-based application of thresholds across landscapes, system types, or environments (DEV/QA/PROD)
Alerts and Notifications Management
  • Advanced, policy-based notifications with dynamic group targeting, schedule- and severity-based delivery
  • Notification channels include email and SMS, with integration to ITSM and team collaboration tools via webhooks and API
  • Supports threshold-based escalations that trigger alerts only when occurrences exceed a set limit
  • Notifications triggered by changes within Avantra
  • Multiple notification channels (i.e., email, mobile push, SMS, and integration with third-party applications)
  • Supports reducing noise with filters
  • Ability to trigger automations from notifications
  • Customizations to define actions to respond to, enrich notifications with resolvers, and setting up synchronization integrations
Automation and Orchestration
  • Intelligent, context-aware recovery actions, designed to automatically remediate known events and recurring issues
  • Cross-platform execution of commands and custom scripts
  • Graphical, interactive process design for creating automated IT and business workflows
  • Resource provisioning and configuration via DevOps workflows and Infrastructure-as-Code (IaC) (i.e., Ansible and Terraform)
  • End-to-end orchestration of complex IT and SAP environments, enabling intelligent automation of monitoring events, recovery actions, and workflows across on-prem and cloud platforms
  • Pre-built workflows and step library for common scenarios, however these automation templates are only available with the enterprise edition
  • Actions executed sequentially or concurrently (parallel execution), and can be executed based on schedules or triggers such as notifications
  • Manual execution of automations available for authorized users
  • Does not provide full end-to-end orchestration across heterogenous IT environments since they defined orchestration as a means to arrange tasks and optimize workflows
Reporting and Analytics
  • Interactive, role-based dashboards with KPIs and metrics customized per function
  • Predefined and custom report templates, tailored to specific operational needs
  • Scheduled report generation with automated delivery via multiple channels
  • Supports HTML, PDF, and other export options
  • Historical archiving for baseline comparison, compliance, and troubleshooting
  • Customizable report templates, including SLA and performance reports
  • White-labeling option for managed service providers (MSPs)
  • Automatic report generation based on schedules, and sent to designated recipients via email
  • Reports are generated in PDF format and stored in the Avantra database
  • Predictive analytics and resource forecasting for future trends and capacity planning
Usability and Accessibility
  • Minimal expertise required to get started
  • Web-based access from anywhere
  • Role-based access control for secure permissions
  • Web-based access from anywhere
  • Role-based access control for secure permissions
  • Mobile access via Avantra Mobile App
Support and Documentation
  • Multi-channel support
  • Always-on support for maximum system reliability with expert guidance
  • SLA-based response time for issues and inquiries
  • Onboarding and training sessions to accelerate adoption and proficiency
  • Knowledge base with regular updates
  • Support available only via Avantra Ticket system
  • Bug Bounty Program encourages reporting of security vulnerabilities, with structured handling and rewards for valid submissions
  • Access to public documentation for product guides, API docs, release notes, etc.

The real orchestration you need to manage your entire tech stack

Achieve a holistic view of your applications, services, and IT infrastructure consolidated into one intuitive interface.

IT-Conductor Service Grid
BROCHURE

Grab this file to review an overview of our solutions at your convenience and share it with your team anytime

Transform your operations with intelligent workflows, proactive monitoring, and robust scalability. By minimizing noise and maximizing performance, your team can focus on strategic initiatives.

DOWNLOAD
IT-Conductor - Service Orchestration and Automation Platform
TESTIMONIALS

What our customers say

We had the monitoring of our SCM system up and running within a single collaborative web session. The IT-Conductor team was able to capture specific details of long-running jobs and queue failures, which provided actionable short-term fixes, while recommending auto-recoveries for queues that were only possible via manual intervention previously. The manpower saving and quick MTTR that could be realized was obvious, especially when IT-Conductor can automate it 24x7.

Global Head of SAP and Cloud Infrastructure Services, Coats Vishwanath Narasimmal

As part of Under Armour’s SAP migration to AWS, automation was identified as a top priority to ensure we leverage best practices in standardized deployment and use industry-leading tools to automate SAP IT Operations processes. IT-Conductor fits nicely into the solution mix, being an AWS SaaS Marketplace platform and a deep automation specialist.

Under Armour Director (Enterprise Applications - SAP Technology IT) Eric Peterson
FAQs

Need clarification?

Which solution aligns better with enterprise-wide IT monitoring and automation strategies?

IT-Conductor aligns with enterprise-wide IT monitoring and automation strategies by supporting SAP and non-SAP systems across cloud and on-premises environments, enabling end-to-end observability, orchestration, and policy-driven automation. Avantra focuses primarily on SAP resources, making it less suited for broader enterprise-wide coverage without additional tools.

Can I use IT-Conductor with Avantra?

Yes. IT-Conductor can work alongside Avantra and other existing monitoring tools without conflict. However, direct integration is currently not provided.

 

Which tool requires less effort to onboard IT environments of varying complexity?

IT-Conductor offers automated discovery and guided onboarding for SAP landscapes and IT infrastructure of any size or complexity, helping teams get up and running quickly. In comparison,  Avantra requires the installation of agents on each managed SAP system and a dedicated server to collect all the data, which may require additional effort for on-premises or hybrid systems.

Subscribe to the IT-Conductor Newsletter

Get insights on the latest trends in tech, product updates, and industry perspectives delivered straight to your inbox.