The Latest:

Reimagining SAP Managed Services for Scale


Most Managed Service Providers (MSPs) can win the migration deal. Few can survive the execution. It’s a familiar story across the industry—when it comes to SAP projects, nearly every MSP claims to have deep experience, custom playbooks, and seasoned consultants. Winning the migration deal is often framed as a badge of credibility. But by week two or three, the cracks begin to show—exports take longer than expected, a critical dependency wasn’t mapped correctly, timelines start to slip, downtime windows stretch, and what was once a ...

Jun 12 | Linh Nguyen

SLA Explained for Businesses and Managed Services Providers


In service delivery, there’s a familiar tension between internal and external demands. As early as 1998, CIO magazine reported on this dilemma faced ...

Apr 24 | Danica Esteban

IT-Conductor MSP Support and 2020 in Review


Welcome to the Q4 edition of the latest features in IT-Conductor. This year has been quite eventful in every respect; most especially with the ...

Dec 31 | Femi Charles