Unified Solution for Managed Services Providers

Everything you need to manage and automate your end-to-end service delivery.

One Platform to Manage Your Entire IT Services Portfolio

Application Support

Manage customer applications with IT-Conductor to administer service requests and handle all aspects of resolving application issues, from understanding the issue to providing a resolution.

Database Administration

Conveniently manage and operate Database Management Systems (DBMS). IT-Conductor offers a wide range of database management services to meet all your customer needs.

Monitoring

Help your customers understand the health of their entire system landscape through dashboards and reports. Leverage automation to invoke auto-recovery actions and more.

Full-Stack Monitoring & Observability

IT-Conductor is an enterprise-grade IT/SAP service management solution in the cloud providing end-user experience monitoring, application & infrastructure monitoring, impact analysis, root cause analysis, notification, and IT process automation.

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Accelerate Service Delivery with IT-Conductor


Leverage the full-stack monitoring and automation feature of IT-Conductor to efficiently monitor system resources and manage alerts with less noise. Keep your customer's systems running smoothly with our agentless monitoring platform.

Orchestrate an entire system landscape in the cloud with real-time logging, reporting features, and intelligent automation. Get systems up and running quickly with our pre-defined templates and scripts available for customization.

Available Services


Create a request with IT-Conductor Support Team to help you with application server installation.

Unlock a HANA DB user.

Create a HANA DB user.

Create a HANA clean-up user.

Add a new SAP HANA System in IT-Conductor for monitoring.

Add a new SAP ASE System in IT-Conductor for monitoring.

Add a new SAP MaxDB System in IT-Conductor for monitoring.

Add a new SAP BusinessObjects system in IT-Conductor for monitoring.

Add a new SAP HostAgent system in IT-Conductor for monitoring.

Add a new Oracle instance in IT-Conductor for monitoring.

Add a new SAP J2EE system in IT-Conductor for monitoring.

Add a new SAP NetWeaver/ABAP system in IT-Conductor for monitoring.

Add a new SAP NetWeaver RFC Destination system in IT-Conductor for monitoring.

Add a new Linux or Windows system in IT-Conductor for monitoring.

Add a new Web URL in IT-Conductor for monitoring.

Discover the Power of Automation


Build solutions that adapt to changing business requirements. Deploy solutions that are designed to run in a wide variety of applications, different hardware platforms, and varying software architectures.

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Frequently Asked Questions

IT-Conductor supports the management of different services delivered to different customers where system data are siloed into separate organizations.

An organization in IT-Conductor is used as an isolation container where users don't have access to the system data belonging to other organizations. For MSPs, treat organizations as your customers. It can also be used to isolate management among multiple groups within an organization.

Organizations are managed within the same Service Grid in IT-Conductor. You can also navigate to Management > Organizations to list down all the organizations (i.e. customers) you're managing on the platform. You may visit our wiki for more information.

To register for a free trial, please visit https://service.itconductor.com/register.

  • Use your corporate e-mail address. Public web e-mail addresses may be blocked by IT-Conductor.
  • Preferably use an abbreviation or a short form for your Company Name.
  • Upon successful registration, you will receive an activation e-mail.

For other questions, please don't hesitate to contact us.

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