In today's enterprises, there are often very complex business processes managed by SAP ecosystem often involving transactions, batch jobs, process chains, messages, documents (iDocs, BDocs, etc.) and a myriad of inter-dependencies. Regardless of how they are designed, failure of these activities is not a question of IF but a question of WHEN, because they depend on systems, data, business logic and sometimes just human error.
How does IT-Conductor help customers manage their business-critical processes so when failures occur, errors are monitored, responsible party notified, assist in the root-cause analysis and resolution of the issue? We will describe our approach to
SAP job monitoring and management
as an example scenario which is currently used by customers to remotely manage large number of jobs, process chains, messages, and many more critical services 24x7.