End User Monitoring

IT-Conductor provides real-time end-user monitoring, synthetic testing, user-centric metrics, and proactive issue detection. With its customizable dashboards, automated incident management, seamless integration, and comprehensive reporting, you'll be empowered to optimize performance and ensure the reliability of your IT infrastructure.

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Implement a comprehensive monitoring strategy and enhance every aspect of your end-user experience. Learn More →

 

Why Do You Need End User Monitoring?

Proactive Issue Detection

IT-Conductor identifies performance bottlenecks before they affect users by continuously monitoring key performance indicators (KPIs) such as response times and transaction success rates. The system provides real-time alerts for anomalies or deviations from expected performance levels, enabling immediate corrective action to maintain optimal user experience.

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Comprehensive Visibility

IT-Conductor provides comprehensive end-to-end monitoring by tracking user interactions across various application layers and services, offering a complete view of the entire user experience. Additionally, it employs synthetic transaction monitoring, which simulates user transactions to continuously test and ensure application performance and availability from multiple geographical locations.

Comprehensive Dashboards & Visualizations

IT-Conductor provides interactive and customizable dashboards for real-time views of performance metrics, tailored to various stakeholders' needs. It also features user journey mapping, tracking detailed interactions from login to task completion. This allows for the identification of performance issues and proactive management, making IT-Conductor essential for monitoring and enhancing the end-user experience.
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User-Centric Metrics Collection

IT-Conductor enhances user experience by measuring response times for various actions like logins, data retrievals, and report generation, offering insights into system responsiveness. Additionally, it tracks and logs errors encountered by users, facilitating swift diagnosis and resolution of issues to maintain optimal performance and user satisfaction.

Integration Capabilities

IT-Conductor excels in integration with a wide array of IT systems and third-party tools, creating a cohesive monitoring solution across diverse IT environments. The platform supports robust APIs, enabling seamless data exchange and integration with third-party tools. This interoperability enhances the platform’s ability to consolidate monitoring data, streamline workflows, and provide a holistic view of performance metrics. 
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Experience Unified Monitoring

Unified Monitoring consolidates data from servers, networks, applications, and databases into a single platform, providing real-time visibility and enabling IT teams to identify and address issues across the entire IT environment quickly.

SAP End-User Experience Monitoring

SAP End-User Experience Monitoring

Explore how IT-Conductor transforms SAP end-user experience monitoring with real-time insights and proactive performance management. Learn how continuous tracking of user interactions and synthetic transaction monitoring ensures optimal application performance, while advanced analytics and customizable dashboards empower proactive issue detection and swift resolution. Discover how IT-Conductor enhances user satisfaction and operational efficiency by providing comprehensive visibility into system performance and empowering IT teams to deliver exceptional user experiences.
A Deep Dive into Observability with IT-Conductor

A Deep Dive Into Observability

Dive into the world of observability with IT-Conductor's comprehensive guide, exploring how advanced monitoring tools provide deep insights into system behaviors and performance metrics. Discover the benefits of real-time data collection and analysis, empowering organizations to proactively identify and resolve issues before they impact operations. Learn how IT-Conductor enhances operational efficiency by offering customizable dashboards and proactive alerting systems that optimize system performance and ensure a seamless user experience.

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Pricing

Database

$110/system

One year: $99 per month
Two years: $88 per month
Three years: $82.50 per month

  • HANA, ASE, Oracle, MSSQL
  • OS support included
  • Notifications
  • Dashboards
  • Reporting
  • Automated recoveries

Non-Production

$220/system

One year: $198 per month
Two years: $176 per month
Three years: $165 per month

  • SAP Netweaver, BOBJ and cloud apps included
  • No native DB or OS monitoring
  • Notifications
  • Dashboards
  • Reporting
  • Automated recoveries

Production

$550/system

One year: $495 per month
Two years: $440 per month
Three years: $412.50 per month

  • SAP Netweaver, BOBJ and cloud apps included
  • Supported database on OS included
  • AWS, Azure, VMWare and more included in cloud infrastructure
  • Notifications
  • Dashboards
  • Reporting
  • Automated recoveries

Frequently Asked Questions

End-user monitoring is the process of tracking and analyzing how real users interact with an application or service to measure their actual experience.

In SAP environments, end-user monitoring measures key metrics such as dialog response time and backend execution time across SAP GUI, Fiori, or web interfaces. This enables IT teams to correlate performance issues with specific system components or processes, ensuring optimal end-user experience and faster root cause isolation.

End-user monitoring focuses on how real users experience an application, while application monitoring tracks the internal performance of the app itself, such as response times, errors, and code execution, while infrastructure monitoring observes the underlying systems (servers, databases, networks).

Synthetic transaction monitoring is a proactive testing method that simulates user interactions with an application, such as logging in, running an SAP transaction, or generating a report, to measure performance and availability before real users are affected.

By running these scripted transactions at regular intervals, teams can:

  • Detect issues like slow response times or failed logins early

  • Benchmark performance across different regions or systems

  • Ensure consistent uptime and responsiveness of critical SAP workflows

It’s especially useful for identifying performance degradation in advance and maintaining a reliable end-user experience.

Contact IT-Conductor Support Team

Get In Touch

E-mail us at info@itconductor.com

Phone Support
Worldwide: +1 (408) 416-2565
North America Toll-free: +1 (888) 553-5256
Monday to Friday 8:00 am to 7:00 pm US Pacific Time

 

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