SID-Refresh Transformed Under Armour's
SAP Fiori System Refresh

Business Challenge

Refreshing SAP Fiori systems can present unique challenges due to their specialized architecture and focus on user experience. These challenges also weighed on the minds of the dedicated UA Team. Some common challenges include:

• Complexity of SAP Fiori Landscapes: SAP Fiori systems typically consist of multiple layers, including the front-end and back-end components. Refreshing these various components while ensuring data consistency can be intricate. The team recognized that any misstep in the refresh process could disrupt the user experience, which was unacceptable given their users' high expectations.

• Data Volume: SAP Fiori systems often manage large volumes of data, and ensuring a smooth data refresh without data loss or corruption is challenging.

• Testing and Validation: Extensive testing is required to validate the refreshed SAP Fiori system's functionality and performance, particularly as end-users expect a seamless experience.

• Downtime: Minimizing downtime is crucial, as any interruption in SAP Fiori system access can impact productivity. Coordinating and executing refresh activities efficiently to reduce downtime is a challenge.

• Dependencies: SAP Fiori systems often depend on other SAP components and integrations with other applications. Ensuring these dependencies are addressed during the refresh process is vital.

• User Expectations: Users of SAP Fiori systems have high expectations for performance and usability. Ensuring the refreshed system meets or exceeds these expectations is a significant challenge.

• Data Privacy and Compliance: Compliance with data privacy regulations, such as the General Data Protection Regulation (GDPR), is a critical concern during data refresh activities, especially when sensitive data is involved.

Addressing these challenges required technical expertise, meticulous planning, and the right tools and methodologies to ensure that SAP Fiori systems remained up-to-date, secure, and functioned at their peak efficiency.

IT-Conductor Solution

To address these challenges, the IT-Conductor Team swiftly responded by allowing our standalone SID-Refresh tool to support SAP Fiori system refreshes. This includes exporting and importing the SAP Fiori Catalog configuration, specifically the Component FIORI_CAT. To facilitate SAP Fiori integration, we've incorporated tasks within SID-Refresh for the export/import of SAP Fiori Configuration settings, including the SAP Fiori Launchpad catalog configuration.

Figure 1: SID-Refresh Support for SAP Fiori

Benefits Delivered

The integration of this support signifies that UA's SAP Fiori systems can now enjoy the same automation and efficiency benefits as their broader SAP landscape, ensuring that the entire spectrum of their operations maintains peak performance.

Refreshing SAP Fiori systems can be daunting, as highlighted by the unique challenges faced by the UA Team. However, leveraging the SID-Refresh tool brings forth a multitude of benefits that not only address these challenges but also elevate the efficiency and user experience of SAP Fiori systems:

• Expedited System Refresh: IT-Conductor’s SID-Refresh standardizes and accelerates the system refresh process. What might have taken days to complete now transpires within hours. This drastic reduction in refresh time minimizes downtime, allowing business operations to resume without delay.

• Increased Productivity: The UA SAP Basis team benefits immensely as they no longer have to wait for time-consuming tasks to conclude. With the automation provided by SID-Refresh, they can redirect their efforts toward more productive, business-critical activities. This enhances overall efficiency and results in a more agile and responsive team.

• Simplified Complexity: SID-Refresh makes creating, managing, and replicating the SAP Fiori environments easier. This reduction in complexity streamlines operations and reduces the margin for errors that often accompany manual processes.

• Streamlined Workflow: Administrative tasks previously scattered across various manual processes are now combined into one automated workflow. This enhances clarity and consistency and significantly reduces the potential for human error.

In summary, SID-Refresh tackles the challenges of SAP Fiori system refresh and empowers organizations like Under Armour to achieve higher efficiency, reduced complexity, and an enhanced user experience. By embracing this automation tool, they embark on a journey of innovation, channeling time and resources into pursuits that genuinely drive their business forward.