Workflow Orchestration for IT & Business Operations

Seamlessly integrate IT and business operations with efficient workflow orchestration. Streamline processes, optimize resource management, and enhance team collaboration for increased productivity and results-driven outcomes.

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Workflow Orchestration

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Accelerate Digital Transformation with Advanced Automation

Harness the transformative power of our robust automation engine to accelerate your digital innovations.

Advanced Automation for IT and Business Teams

Highly Customizable Built-In Process Composer

Build solutions that adapt to changing business requirements. Leverage the built-in process composer to orchestrate application native activities such as SAP jobs, SQL queries and stored procedures, Linux/UNIX shell commands and scripts, web services, APIs, and many more.

Supports Multi-Platform Integration & Automation

Automate processes and integrate different systems in one workflow, lowering management overhead. Deploy solutions designed to run in a wide variety of applications, various hardware platforms, and varying software architectures.

Advanced Low-Code Automation Platform

Easily automate processes using the platform’s drag-and-drop feature. Leverage the wide and growing list of activities in the platform to perform tasks. Build workflows similar to building flowcharts, capturing the dependencies between operational tasks.

Centralized Workflow Management Platform

Enhance Operational Efficiency with Centralized Workflow Management

Manage all your workflows in one place, making your automated solutions easily accessible when needed.

Run Workflows On-Demand or Plan Ahead with Built-In Scheduler

Easily run workflows on-demand or utilize the built-in scheduler to execute workflows at a specific time and date.

Workflows Built-in Scheduler
Workflow Monitoring Dashboard

Maximize Visibility & Control with Real-Time Workflow Monitoring and Performance Insights

Leverage the platform's integrated dashboard and reporting features to get system performance insights and respond quickly when things go wrong.

Workflow Automation for SAP Basis Teams

Transform SAP operations effortlessly with automation tailored for SAP Basis, delivering simplified management, enhanced efficiency, and elevated performance. Simplify your processes through seamless integration with our remote and agentless cloud platform as your automation partner.

Achieve operational excellence by optimizing business processes with IT-Conductor's Business Process Composer. Learn More →

Service Orchestration Overview: Key Concepts & Use Cases

Service Orchestration Overview: Key Concepts & Use Cases

Organizations rely on a multitude of services and applications to manage operations. In large enterprises, for example, ERP software, CRM platforms, and microservices are crucial components in facilitating business processes. As an organization grows, these ecosystems become more complex to manage, making it clear that automating just one component is no longer sufficient. Instead, it requires service orchestration to ensure that end-to-end operations are handled efficiently and effectively. But what exactly does service orchestration mean, and how does it fit into modern IT infrastructure?

Automation vs. Orchestration

Automation vs. Orchestration: Which One Should You Choose?

Automation is often seen as the ultimate solution to eliminating repetitive tasks and enhancing efficiency. However, processes typically involve multiple interdependent tasks that don’t operate in isolation. This is where orchestration comes into play. It ensures that automated tasks are executed in the correct sequence, at the right time, and across various systems and applications.

Cloud Orchestration 101

Cloud Orchestration 101: How it Works and How IT-Conductor Fits in

Businesses increasingly rely on cloud infrastructure to run critical applications and services. However, managing complex cloud environments—especially when juggling public, private, and hybrid clouds—can quickly become overwhelming. Cloud computing is rapidly becoming an essential part of digital transformation, and organizations that fail to embrace the shift risk losing competitive advantage.

Addressing Challenges in Workflow Automation

Addressing Challenges in Workflow Automation

Addressing challenges in workflow automation is essential for organizations striving to streamline processes and achieve operational excellence. By recognizing and addressing these challenges, such as process complexity, resistance to change, technical proficiency, integration with legacy systems, and data security concerns, organizations can pave the way for successful workflow automation initiatives.

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Supercharge Team Productivity with Robust Workflow Automation Engine 

Empower your teams to maximize productivity with faster IT operations enabled by digital workflows designed for optimal system performance. Our platform integrates a robust framework for batch processing, optimizing workflow management to improve efficiency and reduce operational costs.

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Frequently Asked Questions

Workflow orchestration is the process of coordinating and automating multiple tasks, systems, and processes to work together efficiently toward a specific outcome. Instead of managing each step manually or in isolation, orchestration ensures that every part of a workflow — whether in IT operations, business processes, or cross-department activities — runs in the right order, at the right time, and with minimal human intervention.

Simple task automation focuses on executing individual, repetitive actions. For example, restarting a service, sending notifications, or running scripts on demand. Each task operates in isolation and typically requires manual coordination with other systems or steps.

Workflow orchestration, on the other hand, connects and coordinates multiple automated tasks across systems, applications, and teams. It defines dependencies, execution order, and conditional logic so that processes can run end-to-end without manual intervention. This enables complex, multi-step workflows, such as provisioning resources, deploying applications, or processing business requests, to execute seamlessly and consistently across the entire IT or business environment.

Read this blog post to know when to choose one over the other.

To successfully implement workflow orchestration across IT and business functions, consider these best practices:

  1. Map end-to-end processes before automating – Identify key workflows that span multiple systems or departments. Understanding dependencies and inputs ensures smooth orchestration.

  2. Start with high-impact, repetitive processes – Prioritize workflows that consume the most time or are prone to human error, such as incident resolution, approval chains, or system provisioning.

  3. Standardize workflow design and governance – Use a centralized orchestration platform to maintain consistency, enforce policies, and prevent siloed automation efforts.

  4. Integrate with existing tools and data sources – Connect orchestration with monitoring, ITSM, and business systems to ensure seamless data flow and end-to-end visibility.

  5. Implement role-based access control (RBAC) – Maintain security and compliance by defining who can create, modify, or execute workflows.

  6. Enable collaboration between IT and business users – Use low-code or no-code interfaces that allow non-technical users to contribute while maintaining IT oversight.

  7. Continuously monitor and optimize – Track performance metrics, identify bottlenecks, and refine workflows based on feedback and evolving business needs.

By following these practices, organizations can achieve scalable, secure, and adaptable orchestration that bridges IT operations and business outcomes.

Yes. Modern service orchestration and automation platforms are designed to support both technical and non-technical users. Business teams can use orchestration to automate repetitive tasks, approvals, and data workflows without needing to code, while IT maintains governance and integration across systems. This empowers departments like finance, HR, and customer service to streamline operations while staying aligned with IT policies and processes.