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SAP Performance Best Practices for Implementation, Upgrade & Migration

Posted by Linh Nguyen on Jun 25, 2015 2:25:00 PM


See our recent SAP Performance Testing as a Service announcement

INTRODUCTION:

Optimizing SAP performance of the newly implemented, upgraded or migrated SAP environment should be one of the top priorities of an application or technology refresh project besides gaining some new functionality or business benefits.  However, our experience shows that most customers either short-cut these efforts or they are done as an after-thought.  Even when it is baked into the plan, often there are controversies about how to best approach performance testing, monitoring and optimization as part of an overall performance assurance methodology.  The results frequently reflect post-golive issues which hinder availability, end-user experience, that cause management and operation teams much headache.

In this post we will cover some essential items and best practices to consider when planning performance assurance around the life cycle management of an SAP environment.  We'll also point out some useful tools you can use to implement these tips, where appropriate.

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How to Troubleshoot with Time-Synchronized Performance Intelligence

Posted by Linh Nguyen on Jun 9, 2015 2:22:00 PM


INTRODUCTION:

Users call and escalate about how bad their performance is and the team scrambles to troubleshoot for the root-cause, but the subject matter experts are showing their various charts from their various tools on the incident call.  The incident manager circles the room to prompt the Application team to the Basis team, to the DBA team, to the OS team, to the Storage team, and finally to the Network team, trying to see if someone knows the cause of the issues.  Someone thinks they found the culprit because their data has some spikes, but they are not quite sure because they don't know what else was happening on the system from other infrastructure or application components.

It may look something like these from CCMS and Solution Manager, which are just plain hard to analyze because they aren't aligned.  The teams are most likely not able to agree with confidence on the root-cause.


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