The Latest:

SAP BOBJ Performance Best Practice


Just because it's analytical and not transactional doesn't mean it's not a core part of service delivery. As a leading Business Intelligence and ...

Sep 30 | Linh Nguyen

HANA Monitoring Multi-tenancy


IT'S COMPLICATED: Have you tried monitoring your HANA multi-tenant environment?  It's harder than it sounds.  In prior posts, we wrote about: ...

Sep 17 | Linh Nguyen

10 Ways to Better Application-Centric Service Management


INTRODUCTION: Many IT organizations suffer from the nagging problems of Availability and Performance Management.  For customers with enterprise ...

Aug 31 | Linh Nguyen

SAP SolMan Technical Monitoring of BOBJ BI 4.0 - Part 1 of 3


A common SAP technology stack for Business Intelligence that we've come across in the field has been SAP Business Warehouse (BW) backend as the ...

Aug 21 | Linh Nguyen

SAP MAI has gone MIA


Getting Lost in the DSO, Infopackages, Infocubes and the Aggregation Yes SAP Monitoring and Alerting Infrastructure (MAI) has made SAP alerts much ...

Aug 18 | Linh Nguyen

SAP Basis Automation with SID-Refresh


UPDATE: As of February 2018, we have superseded this Windows-only version with a Java version for all SAP platforms on Windows/Linux/Unix.  It is ...

Aug 12 | Linh Nguyen

What's Up with SAP HANA Multi-tenancy?


UPDATE 9/16/2015 Click here -> HANA Monitoring Multi-tenancy Environment INTRODUCTION: On June 23, 2015, I attended the SAP HANA Operations Summit ...

Jul 15 | Linh Nguyen

SAP Performance Best Practices for Implementation, Upgrade & Migration


UPDATE: See our recent SAP Performance Testing as a Service announcement. Optimizing SAP performance of the newly implemented, upgraded, or migrated ...

Jun 25 | Linh Nguyen

How to Troubleshoot with Time-Synchronized Performance Intelligence


INTRODUCTION: Users call and escalate about how bad their performance is and the team scrambles to troubleshoot for the root-cause, but the subject ...

Jun 9 | Linh Nguyen

SAP ASE (Sybase) Availability and Performance Monitoring


More and more SAP customers have been migrating their databases to SAP ASE (formerly Sybase), which raised the need to monitor and manage ASE's ...

May 7 | Linh Nguyen