The Latest:

The 4 P's of Automation


  Is there any correlation between doing a Startup right, perfecting a pitch presentation, and Application Performance Management (APM)?  Yes, when ...

Oct 28 | Linh Nguyen

SAP Basis, Let's Automate IT (Topic 2: Visual Root-cause Analysis)


  When it comes to complex enterprise systems management, there is not a shortage of data, so finding useful and actionable information, we call it ...

Oct 20 | Linh Nguyen

SAP Basis, Let's Automate IT (Topic 1: On-demand Performance Report)


  We're going to start a series of SAP Basis Automation topics aimed at common SAP performance and operations tasks which can and should be ...

Oct 15 | Linh Nguyen

SAP BOBJ Performance Best Practice


 Just because it's analytical and not transactional doesn't mean it's not a core part of service delivery. As a leading Business Intelligence and ...

Sep 30 | Linh Nguyen

HANA Monitoring Multi-tenancy


IT'S COMPLICATED: Have you tried monitoring your HANA multi-tenant environment?  It's harder than it sounds.  In prior posts, we wrote about: ...

Sep 17 | Linh Nguyen

10 Ways to Better Application-Centric Service Management


INTRODUCTION: Many IT organizations suffer from the nagging problems of Availability and Performance Management.  For customers with enterprise ...

Aug 31 | Linh Nguyen

SAP Solution Manager Technical Monitoring of BOBJ BI 4.0 - Part 1 of 3


A common SAP technology stack for Business Intelligence that we've come across in the field has been SAP Business Warehouse (BW) backend as the ...

Aug 21 | Linh Nguyen

SAP MAI has gone MIA


Getting Lost in the DSO, Infopackages, Infocubes and the Aggregation Yes SAP Monitoring and Alerting Infrastructure (MAI) has made SAP alerts much ...

Aug 18 | Linh Nguyen

SAP Basis Automation with SID-Refresh


UPDATE: As of February 2018, we have superseded this Windows-only version with a Java version for all SAP platforms on Windows/Linux/Unix.  It is ...

Aug 12 | Linh Nguyen

What's Up with SAP HANA Multi-tenancy?


UPDATE 9/16/2015 Click here -> HANA Monitoring Multi-tenancy Environment INTRODUCTION: On June 23, 2015, I attended the SAP HANA Operations Summit ...

Jul 15 | Linh Nguyen