S/4HANA Monitoring is LIVE on SAP App Center

Last Updated on February 16, 2024
Published on August 17, 2017 Authored by Linh Nguyen

It's LIVE on SAP App Center Approved for S/4HANA Monitoring!

SAP has approved IT-Conductor SaaS platform for immediate monitoring of S/4HANA (including HANA Monitoring and SAP Monitoring of supported technologies). It intelligently orchestrates complex IT operations, saving SAP customers up to 90% of time and cost of SAP Monitoring and Application Performance Management.

IT-Conductor simplifies monitoring of SAP products (e.g. ABAP, BOBJ, PO) based on different types of DBMS (e.g. ASE, HANA, Oracle, DB2, MS*SQLServer), and add-on components (e.g. SLT, RFC).

IT-Conductor for SAP Automation Monitoring Management and Optimization

Overview

Cloud-based SAP Monitoring, Management, Automation and Optimization

Doctors for the Health of Enterprise Applications: IT-Conductor enables organizations to Stop Guessing and Start Managing, by powering an integrated SaaS platform to Automate, Monitor, Manage, and Optimize enterprise applications & services such as SAP. IT-Conductor is an enterprise grade IT/SAP Service Management solution in the Cloud providing End-User Experience Monitoring, App & Infrastructure Monitoring, Impact Analysis, Root Cause Analysis, Notification, and IT Process Automation. IT-Conductor Automates so your IT Operations can Accelerate!

IT-Conductor S/4HANA Monitoring Service Grid

Features and Benefits

APMaaS (Application Performance Management as a Service)

Monitor & Manage SAP WITHOUT Installation
Subscription-based, easy wizard-based setup
Powerful best-practices service management templates will save effort and operation costs.

Proactive Performance Management

Pinpoint Problems with Performance & Availability
Unified service level management provides uniform support of new technologies, components and architectures

Automation

Automate Root-cause Analysis by making sense of Application Diagnostics
Integrated Infrastructure provides IT process & runbook automation, including job scheduling

SaaS platform to Automate, Monitor, Manage, and Optimize SAP

IT-Conductor is an enterprise grade IT/SAP Service Management solution in the Cloud providing End-User Experience Monitoring, App & Infrastructure Monitoring, Impact Analysis, Root Cause Analysis, Notification, and IT Process Automation. IT-Conductor Automates so your IT Operations can Accelerate!

IT-Conductor Pillars of Operations Management

Certifications

General

Cloud Solution (Software-as-a-Service)
User Assistance provided is complete and enables all target groups to install, configure and use the solution
Functional correctness using real-life business scenarios of customers
Cloud Service (Content / Technology / Functional service)
Integrates with S/4HANA and SAP Cloud solutions using standard SAP approved interfaces and API(s)

Globalization

Localization by incorporating local business best practices (e.g. Multi-currency)
Internationalization to meet the needs of global customers (e.g. Unicode)

Operations and Support

Integration with HANA Backup and Cleanup
Offers SAP App Center recommended Service Levels
Offers auditable Logging and tracing capability
Offers High Availability & Disaster recovery
Multi-tenant solution with complete isolation & encryption of customer account data, policy and configuration settings
Offers SAP App Center recommended support levels & turn-arounds
Offers SAP App Center recommended Data Lifecycle management & Data destruction guidelines

Security Declarations

Free of operating system, SQL injection, memory corruption or information leaks vulnerabilities
Secured system with configurable authentication policies
Secure Software Development Lifecyle (SDL) is followed
All communication channels are encrypted

Editions and Pricing

All Plans Include

Managed Best-practices Templates
Threshold Overrides
Custom Notification Subscriptions
Pre-configured & Custom Dashboards
Custom KPIs & Reporting
Configurable Automated Recoveries
Automated Scripts/Synthetics
Expert Basis Trusted Advisory

IT-Conductor Pricing

Notes:

Pricing is per SAP System (SID) per Month. Includes SAP Netweaver, BOBJ and Cloud apps
Pricing will show in either EUR or USD based on your login profile to SAP App Center. Currency conversion