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SAP Basis Monitoring for Printing and Spool Administration

Posted by Linh Nguyen on Sep 11, 2018 1:00:56 PM


SAP Basis Monitoring - Spool Management

 

SAP Output (Spool) Management

Printing from SAP is an important function of the business application.  It is a specialized area of focus due to the critical dependency of most business processes such as invoicing, bill of materials, packing slips, pay checks, etc.  We have experience with customers whose manufacturing production line literally stops when the print jobs from SAP fails.  Even with today's electronic output format such as Adobe PDF, the delivery of these documents to the recipient stops when the Adobe Document Services (ADS) fails.

Output Management SAP IT-Conductor
  • It is important to monitor the performance of SAP spool system regularly in order to forestall avoidable errors. Using SAP CCMS, the status of the spool system can be easily discovered and open alerts can be analyzed. 

  • The spool consistency check is used to determine inconsistency in the tables containing spool requests, output requests, and output data.

  • To maintain a healthy spool database, regular spool consistency check must be performed as well as deletion of old spool requests, to avoid capacity issues.  Considering the performance effect of running a spool consistency check, it is recommended to schedule it at an off-peak period.

  • It is recommended to run the following reports regularly in order to avoid common errors such as spool overflow:

  • Spool consistency check can be carried out using the report RSPO1043. This checks tables: TSP01, TSP02, TST01, and TST03
    as well as other TSP* tables. Report RSPO1042 finds and deletes ADS files for which there is no longer a spool request.

  • It is recommended to run the following reports regularly in order to avoid common errors such as spool overflow:
  • For deleting outdated objects:

    • RSPO0041 (or RSPO1041),
    • RSBTCDEL2,
    • RSBDCREO
  • For consistency check:

    • RSPO1043 (daily),
    • RSTS0024 (weekly)
    • RSTS0043 (weekly).

IT-Conductor provides an effective way of monitoring the spool system such that you can easily detect when there is a potential problem and take necessary preventive measures

Simultaneously monitor:

  • Dispatcher queue utilization of Spool process

  • Spool related CCMS alerts

  • Spool queue (number range) utilization

  • Spool processing wait times 

  • Remote print destinations can be checked via RFC ping
  • For external print server (lpd), IT-Conductor can:

    • monitor print queue status via Linux app monitoring and notify if any printer device has abnormal status
    • monitor the lp daemon (lpd) is running

Any of the monitors above can have an exception (known in IT-Conductor as Threshold Overrides or for an Alert matching a filter called Object Template) which triggers an Alert and optional Notification. 

Furthermore, a Recovery Action, such as a SAP spool administration housekeeping job can be scheduled or triggered triggered when the exception is caught. 

Housekeeping jobs can be scheduled and monitored from IT-Conductor SAP Job scheduling feature

IT-Conductor SAP Basis - Spool Monitoring

IT-Conductor SAP Monitoring Spool (Output Management System)


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Linh Nguyen

Written by Linh Nguyen

Linh was born in democratic Vietnam, escaped from the communist after the war as a boat-people refugee to Malaysia, subsequently immigrated to Australia where he attended high-school and completed dual-degrees in Computer Science & Computer Engineering in just 5 years. He started SAP career in Melbourne, then came to the US in the mid-1990s as a SAP technical consultant. He built a software and consulting company in Silicon Valley in 1996 named OZSoft and has been an entrepreneur with a passion to automate IT processes. In 2014, he started IT-Conductor, Inc. as CEO and co-founder along with David Stavisski, with the goal to help IT organizations to Stop Guessing and Start Managing by automating IT operations using a cloud-based platform IT-Conductor.

Topics: SAP monitoring, Job Monitoring, SAP Job Monitoring, SAP Performance, Performance monitor, Application performance management

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