Webinar Recap: Transitioning from SAP Solution Manager to SAP Cloud ALM

Authored by Claudia Yanez
  

Last week, IT-Conductor hosted a powerful and practical webinar focused on helping SAP customers prepare for the shift from SAP Solution Manager (SolMan) to SAP Cloud ALM. Led by our Co-Founder and CEO, Linh Nguyen, the session was packed with technical insights, roadmap updates, and real-world migration lessons.

If you missed it or want a quick summary here’s what we covered:

Why it’s time to move on from SolMan?

SAP Solution Manager has served many customers well in on-premises landscapes, but it’s not built for cloud-first, hybrid environments. With mainstream support ending in 2027 and extended support until 2030, the time to plan your transition is now.

Cloud ALM offers a modern, cloud-native alternative aligned with SAP’s future but it’s not a 1:1 replacement (yet).

 

What Cloud ALM delivers and where it falls short

Cloud ALM is great for:

  • S/4HANA Cloud implementations
  • Health and business process monitoring

  • Lightweight project management

  • Task and test tracking

But limitations remain:

  • No full ChaRM functionality

  • No cross-system orchestration or retrofit

  • Requires manual integration with ITSM tools

  • Still evolving in areas like extensibility and NetWeaver Java monitoring

  • Customers with hybrid environments currently leveraging Solman is recommended to continue with Solman and Focus Run (commercial costs involved)

 

Common Migration Challenges We Covered

  1. Hybrid and legacy system gaps

  2. Missing advanced ChaRM features

  3. Limited out-of-the-box ITSM integration

  4. No-code extensibility and still evolving roadmap

  5. Siloed visibility across tools

  6. Limited job chain orchestration and deep diagnostics

  7. Lack of customization capabilities

 

When Will You Outgrow the Free Tier?

SAP offers 8 GB of monitoring storage per Cloud ALM tenant — free. We shared data from real-world customers:

  • Small landscapes may take 2+ years to hit the limit

  • Large, high-traffic environments can exceed it in under 12 months

  • Unclear how much each incremental 8 GB usage will cost but others have shared a figure of around USD 20,000 annually

To avoid surprises: track usage early and consider hybrid support.

 

How IT-Conductor Fills the Gaps?

As Cloud ALM evolves, IT-Conductor helps bridge the gap with:

  • Legacy and hybrid system support

  • Advanced orchestration and automation, such as system refresh, and Infrastructure as Code automation

  • Event-driven monitoring and self-healing

  • Job chain visibility and runtime analytics

  • Transport automation to complement missing ChaRM features

 

SAP Cloud ALM Roadmap Highlights

We walked through what's coming in 2024–2025:

  • Mass event configuration and AI-assisted alert resolution

  • Business process KPI customization (ABAP & non-ABAP)

  • Enhanced change management (retrofit, downgrade protection)

  • Test case migration APIs

  • Expanded integration & extensibility options

 

Lessons Learned from Real Projects

  • Set clear ALM goals before you configure tools

  • Don’t assume Cloud ALM has feature parity with SolMan

  • Budget for integrations and external tools (e.g., OpenTelemetry, ITSM)

  • Retain SolMan (read-only) during migration

  • Start small, validate, and then scale Cloud ALM adoption

 

Thanks for Joining!

Thank you to everyone who attended the live session. If you missed it, don’t worry, the recording and whitepaper are available below