IT-Conductor Blog

Are Enterprise Monitoring Teams Fighting a Losing Battle to Monitor SAP?

Posted by Linh Nguyen on Nov 8, 2017 4:10:19 PM

Introduction

Traditionally, most Enterprise Monitoring Teams (EMT) took the top down approach of consolidating company wide monitoring in as few central platforms as possible.  The EMT sometimes often referred to as the NOC (Network Operations Center) focused primarily in the availability monitoring of network and infrastructures.  Application teams were mostly expected to monitor their own applications, being the subject matter expert (SME), and only relied on the EMT for infrastructure monitoring.  However with the rise of Apps (everything from back-office to customer facing eCommerce) coupled with multi-tier and multi-vendor environments extending to virtualization and cloud frameworks, the lines have blurred between Apps and Infrastructure.  SAP customers are in the thick of this change.  EMTs need to evolve to meet the new demands of enterprise apps in the "Age of agile" as referred to in a 2017 BigPanda annual State of Monitoring report.  While SAP teams are focused on delivering IT business values to internal and external customers, they continue to look for opportunities to offload application monitoring to EMTs.  EMTs risk losing the battle to monitor their critical IT operations when they don't equip themselves with the ability to monitor SAP effectively today and for the future.

+

SAP Solution Manager vs IT-Conductor for SAP Monitoring

Posted by Linh Nguyen on Sep 25, 2017 6:52:25 PM

SAP Teched 2017 Las Vegas covered many sessions on SAP Solution Manager 7.2 (Solman 7.2). When it comes to technical SAP monitoring and basis operations, we have gotten just as many questions about how different is Solman 7.2 in comparison to Solman 7.1 as well as IT-Conductor.  We have published many guides for deploying Solman technical monitoring and comparing it to other tools available, so we recommend you check out some of the following posts and make your informed decisions about whether to upgrade, reimplement and/or use Solman 7.2 for SAP monitoring.

IT-Conductor customers went to Teched with one less worry since we are actively monitoring the availability and performance of their SAP applications WITHOUT Solman, so they are free to focus on other projects.

+

Top 10 Things To Check For Continuous SAP Monitoring

Posted by Linh Nguyen on Sep 20, 2017 6:17:44 PM

For the common SAP Basis checklist, there are critical SAP monitoring tasks which should be automated for continuous health check.

  1.  Batch jobs
  2.  RFC destinations availability
  3.  Security alerts - failed login attempts/lockouts
  4.  Filesystems utilization
  5.  System availability
  6.  Database space utilization
  7.  Blocked or errors with tRFC/qRFCs
  8.  SAP service queue utilization
  9.  SAP service process status
  10.  Program dumps
+

SAP PI Monitoring also known as Process Orchestration PO Monitoring

Posted by Linh Nguyen on May 10, 2017 10:18:13 PM

According to SAP, Process Orchestration (SAP PO) is a tool to model and design business processes, primarily used to integrate SAP systems and external systems.  There can easily be confusion with interchanging terms used, XI (Exchange Infrastructure), PI (Process Integration) and PO (Process Orchestration), but really they are all the same thing, just SAP evolution over time with increased functionality.  In this publication we will summarize the main difference and how to simplify the SAP monitoring of this increasingly important glue that holds together a SAP-based ecosystem.

+

Complex SAP Monitoring Made Simple in Minutes Without Gimicks

Posted by Linh Nguyen on May 3, 2017 9:25:33 PM

It's time for the SAP Monitoring challenge!  How to monitor ANY and ALL of the following in minutes, WITHOUT knowing anything about SAP Solution Manager, CCMS or any vendor tools?  Simple, IT-Conductor does all the work using cloud-based automation, so you don't have to, YES, we'll even manage the monitoring services so all you have to do is relax and use it!

+

Busting the SAP Monitoring Myths and Automating Health Checks

Posted by Linh Nguyen on May 4, 2016 6:54:39 PM

View/Download Past Mastering SAP Monitoring Webinar Content

Given Availabiity != Performance and Performance != Health
While Alerts !=  Health, What is the Health of your SAP Environment?
+

Waiting for SAP Solution Manager 7.2?

Posted by Linh Nguyen on Nov 11, 2015 1:23:33 PM

A pulse check with our SAP subscribers to see if they have implemented SAP Solution Manager 7.1 technical monitoring or are folks still waiting for the promised SAP Solution Manager 7.2?  Well if you're waiting, then maybe you shouldn't because according to this SCN blog Whats new in SAP Solution Manager 7.2? it's been delayed until at least Q2 2016, and it doesn't look like there's much in the roadmap that greatly enhances technical monitoring or automation.

+

7 Telltale Signs If your IT Operations is Operational

Posted by Linh Nguyen on Oct 7, 2015 6:41:44 PM


HOW THINGS USED TO BE:

Some of our readers may remember how SAP Basis used to be the one-stop shop for all technical SAP, Database, OS, Servers, Storage, yes and even Network and Security.  Basis teams designed, built and operated, which meant we also scheduled jobs, monitored performance, and of course were on call for all things technical SAP.  Those days of working in Basis Operations maybe long gone for large enterprises with segregation of duties and specialization due to increased complexities and compliance requirements, but sometimes we wonder if those were the good old days when it was more efficient.

Today, most enterprise IT division comprise of many technology silos and teams which function as shared services.  IT Operations is one of those centralized shared services, and SAP Basis are separated out from System Administrators, DBAs, etc.  Everybody relies on IT Operations (sometimes referred to NOC - Network Operations Center) to provide centralized monitoring and share incident management with IT Helpdesks.  Sounds rosy right?  It can be, but many times there's also the law of unintended consequences when things are really inefficient.  ITSM (IT Service Management) specialists would know - there must be people, processes and products to implement to make it operational.  It's like the 3-legged stool, all must be present to be functional.

I have been on both sides of Basis and Operations, here are 7 telltale signs that may indicate an organization's IT Operations may not be Operational, or at least not optimally, why we think it's not, and what typical fixes are.

+

SAP Solution Manager Technical Monitoring of BOBJ BI 4.0 - Part 1 of 3

Posted by Linh Nguyen on Aug 21, 2015 10:30:00 AM

A common SAP technology stack for Business Intelligence that we've come across in the field has been SAP Business Warehouse (BW) backend as the enterprise data warehouse platform, with a BusinessObjects (SAP BOBJ) Business Intelligence (BI) reporting application. Performance testing, monitoring and tuning in such environment requires the setup of tools that will monitor the BOBJ as well as the BW system. This has to be part of any performance and availability management project involving the environment described above. We previously covered the technical monitoring setup using SAP Solution Manager in SAP NW on HANA Monitoring Setup (Preparation, Managed System Configuration and Technical Monitoring). The next series of 3-parts blog we will detail the setup for SAP BOBJ Monitoring in Solman 7.1

On the go? Download Complete Guide!

+

Monitor SAP Performance WITHOUT Solution Manager

Posted by Linh Nguyen on May 4, 2015 8:16:00 AM

Download FREE SAP Monitoring Tools Comparison

+
FREE IT-Conductor Trial to Monitor SAP

Posts by Topic

see all

Recent Posts

Subscribe to Email Updates