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Monitor SAP KPI's Across Multiple Systems Simultaneously

Posted by Linh Nguyen on Mar 8, 2017 5:51:26 PM


Cross-organization Application Performance Metrics

INTRODUCTION

Ever want to collectively view many KPI's across multiple SAP systems and infrastructure components, even across many sites or locations?  It's always been a challenge to do so, especially to monitor SAP, analyze or trend performance end-to-end and see the big picture at the same time.  It's a best practice to use such capability in an application performance management (APM) tool as we discussed in our 10 Ways to Better Application-Centric Service Management Best Practices.  Recently in our first IT-Conductor Newsletter February 23, 2017 edition, we announced the availability of a feature to Save Custom Service Charts (KPI's).  The ability to see KPI's across multiple monitored services had been there for years, but recently we allowed users to save and view them, and even schedule reports for them as a Saved Service Health Chart.

USE CASES

We have found the application of such Saved Custom Service Charts to be very useful for scenarios below:

  • Performance Test Monitoring
  • Performance Test Reports
  • Adhoc Report of Overall Service Health
  • Scheduled Report of Overall Service Health
  • Performance Analysis
  • Root-cause Analysis

Chart Examples

Single System with Multiple Application and Infrastructure Components

For instance, BW on HANA displaying monitors across:

  • Availability of BW service
  • Application server Dialog DB Request Time
  • Application server Dialog Users Logged In
  • Application server Dialog Response Time
  • CCMS Alerts in Time Intervals
  • HANA Alerts in Time Intervals
  • Availability of HANA SID service
  • HANA Service Utilization CPU, Memory
  • HANA Service Response Time
  • HANA Service Running Threads
  • HANA Data Volume Space Utilization
  • Linux CPU Utilization
  • Linux Free Memory

BW on HANA IT-Conductor Service Grid

A sample report, either adhoc or scheduled can be generated and delivered in HTML or PDF.

Multiple Systems

For instance, BOBJ reporting performance connected to BW on HANA datasource and ECC transaction backend

  • BOBJ Availability
  • BOBJ Alerts in Time Intervals
  • BOBJ Probe Performance
  • BOBJ Enterprise Nodes Performance
  • BW on HANA KPI's (see above example for Single System)
  • ECC Transactional Response Times for specific TCODEs

IT-Conductor SAP Monitoring Health Explorer for KPIs across Multiple Systems

IT-Conductor SAP Monitoring Health Explorer for KPIs across Multiple Systems


Multiple Sites

For instance, on-premise systems connected to cloud applications.  The example below indicates a high level company wide IT health services which include cloud, on-premise and cross-applications hierarchy that could have a composite set of KPI to view availability and performance across any monitor of interest.

Service Hierarch Available for KPI creation across Boundaries

Service Hierarch Available for KPI creation across Boundaries

SUMMARY

Innovation of APM intelligence has brought IT-Conductor to continually create and provide agile cloud services.  The solution helps organizations manage complex enterprise application environments across boundaries of technical silos as well as locations.  The next-generation SAP monitoring solution as a service is bridging the gap in enterprise application performance management.


Looking for an integrated solution to help with many of the SAP Performance and Availability management needs?  Try IT-Conductor, engineered as a cloud-based SAP Performance management and monitoring platform.  We also offer SAP Performance management as a Service!

FREE IT-Conductor Trial to Monitor SAP



 

Linh Nguyen

Written by Linh Nguyen

Linh was born in democratic Vietnam, escaped from the communist after the war as a boat-people refugee to Malaysia, subsequently immigrated to Australia where he attended high-school and completed dual-degrees in Computer Science & Computer Engineering in just 5 years. He started SAP career in Melbourne, then came to the US in the mid-1990s as a SAP technical consultant. He built a software and consulting company in Silicon Valley in 1996 named OZSoft and has been an entrepreneur with a passion to automate IT processes. In 2014, he started IT-Conductor, Inc. as CEO and co-founder along with David Stavisski, with the goal to help IT organizations to Stop Guessing and Start Managing by automating IT operations using a cloud-based platform IT-Conductor.

Topics: Performance monitor, Availability monitoring, SAP Performance

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